Monday, September 12, 2011

42 latex balloons for the wrong day

Well, I guess it's better to be a day early than a day late! My coworker took a balloon order for today. She verified the date with the customer. This afternoon, one of our delivery men came back and stormed, "Who took that balloon order? It's for tomorrow!" All that work and it has to be repeated tomorrow. And... we have no more red latex balloons. In spite of this, the day went well. I did have to place a customer on hold (seemed forever) while I unsuccessfully tried to call our delivery manager. I dialed the number incorrectly, so soon I heard, "Who dialed the delivery manager's number wrong?" I had to put the same customer BACK on hold and admit to the president that I was the one. The recipient of the misdialed call had phoned the store and I had to say, "It was me. I'm so sorry to have bothered you." This poor customer. The computer changed her address from the correct one to an old address. Seemed like I had to repeat everything in her order 3 times. I worked a bit late, dropped a grill, tarp and hatchet off at my father's house, and went to the library. It was a timely visit as I had a book due in a few days. It is always comforting to have some books to peruse. I am reading happy books. Enough with the depressing ones!

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